Privacy policy

■ Privacy Policy

Kyoto Treasure Hunt Japan (hereinafter "we," "us," or "our store")
is committed to protecting your personal information and handles
all data in accordance with the following policy.

[Information We Collect]
We may collect the following information:
・Name, address, email address, and phone number
・Order details and payment information
  (card details are never stored by us directly)
・Browsing history and IP address
  (collected automatically via Shopify's analytics tools)

[How We Use Your Information]
Information collected is used solely for the
following purposes:
・Processing orders, arranging shipping,
  and providing customer support
・Responding to inquiries
・Fulfilling legal obligations
・Sending marketing emails and updates on new products
  or promotions to customers who have given their consent
  (you may unsubscribe at any time via the link
  in any email we send)

[Sharing Your Information]
We do not share your personal information with
third parties except in the following cases:
・Sharing necessary delivery information with carriers
  (FedEx, DHL, Japan Post)
・Sharing with platform and payment providers
  (Shopify, Stripe, PayPal)
・Disclosure required by law

[Cookies]
Our store runs on Shopify's platform, which uses cookies
to improve site functionality and analyse traffic.
You may disable cookies in your browser settings,
though some features may be affected as a result.

[GDPR – For Customers in the EU]
We process the personal data of EU residents
on the following legal bases:

・Contractual necessity:
  where processing is required to fulfil your order
・Legitimate interests:
  for fraud prevention and service improvement
・Consent:
  for the sending of marketing emails

You have the right to access, correct, delete,
restrict the processing of, and port your personal data.
To exercise any of these rights, please contact us
via the form on our website or at the email address
below.

[CCPA – For Customers in California]
California residents have the right to request
disclosure of the personal information we collect,
request deletion of their data, and opt out of
the sale of their personal information.
We do not sell your personal information to third parties.

[Data Storage & Security]
Your information is stored on Shopify's secure servers.
We take appropriate technical and organisational
measures to protect your data.

[Retention Periods]
・Order and transaction records: retained for 7 years
  (as required under Japanese tax and commercial law)
・Inquiry and correspondence history:
  retained for 3 years after resolution
・Data held for marketing purposes:
  retained until you unsubscribe or request deletion

[Changes to This Policy]
We reserve the right to update this Privacy Policy
at any time without prior notice.
The most current version will always be
available on our store.

[Contact]
For any questions or requests regarding your
personal information, please contact us via
our contact form or at the email address below.

Email:  info@kyototreasurehunt.com 

Last updated: May 2026