Shipping policy

■ Shipping Policy

[Ships From]
Japan (address available upon request)

[Carriers]
・FedEx Express (primary)
・DHL Express (primary)
・Japan Post EMS (alternative)

[Handling Time]
Orders are typically dispatched within 1–3 business days
after payment is confirmed. For antiques and vintage items
requiring extra care in packaging, please allow up to
5 business days.

[Estimated Delivery Times]
・FedEx / DHL Express: 3–5 business days
  (varies by destination)
・EMS: 7–14 business days
  (varies by destination)
※ Delays due to customs clearance may occur.

[Art Prints]
Art prints are produced and shipped directly by our
printing partner after your order is placed.
Please note that shipping origin and dispatch dates
differ from our other products.

Production & dispatch: 3–7 business days after order
Estimated delivery: 7–14 business days after dispatch
(varies by destination)

If you order an art print together with other items,
please expect them to arrive in separate shipments.

[Shipping Cost]
Free worldwide shipping on all orders.

[Tracking]
All shipments include a tracking number.
You will receive tracking information by email
once your order has been dispatched.

[Customs & Import Duties]
Import duties, taxes, and customs clearance fees
are the responsibility of the buyer.
Please check your country's regulations and applicable
rates before placing an order.

[Import Restrictions & Important Notice]
Certain antiques — including sword fittings (tsuba)
and related items — may be subject to import
restrictions in your country.
Please verify your country's import regulations
before purchasing.

If you are unsure whether an item can be imported
to your destination, please contact us via our
contact form before placing your order.
We will assist you to the best of our knowledge.

Please note that final customs decisions rest solely
with the customs authority of the destination country
and are beyond our control. In the event that an item
is refused at customs, we will work with you
individually to find a resolution.

[Packaging]
All antiques and vintage items are carefully packed
with protective materials to ensure safe delivery.